I have (and love) my MacBook Pro laptop and use it for everything from podcasting to video production to…
Right after I got the laptop on the very same day, in fact, the “N” key popped off. One of the plastic pieces that are used to keep it in place broke leaving me with an “N” key that is hanging on to the rest of the keyboard for dear life. After a few keystrokes, it would come loose and I’d have to push it back in place again.
Well, during the week the key popped off and this time, it refused to semi-click back into place. In essence, it is now no longer even semi-secured to the keyboard.
During this whole thing, my father offered to call Apple and see if they could send me a replacement “N” key to simply snap back into place. Apple’s response was…
…”ahh, no.” We’ll replace your entire keyboard but the “N” key by itself is simply out of the question. This exchange between Apple and my father went on for about a week. My father lost the battle. Apple will not send out an “N” key by itself. If anything happens to your keyboard at all, Apple will replace the whole thing.
I just didn’t want to be without my laptop for any length of time. The compromise will be waiting while a local technician makes the repairs and changes out the keyboard with me watching him/her.
I haven’t made the reservations or called the technicians yet. In the meantime, I bought a HP USB 2.0 keyboard at Wal-Mart to hold me over. Of all of the keys on your keyboard, the “N” key is one of the most pressed.
At least, when you don’t have it you think it’s the most pressed!
I’ll let everyone know how the repair goes. It should happen sometime this week.